Mark III Construction

  • Service Division Manager

    Job Locations US-CA-Sacramento
    Job ID
    2018-1990
    Category
    Service
    Type
    Regular Full-Time
  • Overview

    Who we are:

    Mark III Construction is growing, and we want you to grow your career with us! Our benefits, competitive compensation, and dedication to training and growth are what keep our employees happy but our work hard and play hard environment is what keeps everyone excited about coming to work every day.

    Mark III Construction is a commercial and industrial construction company headquartered in Sacramento, California. Founded in 1976, Mark III started as an electrical contractor with a vision to become a multi-trade construction company. Fast-forward, Mark III’s footprint extends from Central to Northern California with additional operating offices in Fresno.

    Mark III takes a big picture approach to the construction process self-performing electrical, plumbing, processed piping, HVAC, low voltage, underground, pre-fabrication, and MEP design. Instead of multiple consultants and countless sub-contractors, the customer works with just one company to eliminate multiple profit layers and complexity of schedules. With an impressive project history in the industrial, commercial, biotechnology, and food-grade technology industries we perform ground up new construction, tenant improvements, and remodeling of existing buildings

    Mission: Leading the Evolution of Construction

    Vision: Exposing the World to a New Way to Build

     

    Core Values:

    • Teamwork
    • Integrity
    • Transparency
    • Innovation
    • Work Hard, Play Hard

     

     

    What we offer:

    Competitive Compensation, Personal Time Off, Fitness Classes, Internal and External Training, 401K, Medical, Dental and Vision

    Responsibilities

    Mark III is currenlty looking for a Service Division Manager to oversee the Electrical and Mechanical Service team for Sacramento.

    Monitor, measure and modify process and process measurements to effectively and efficiently meet customer needs and business objectives

    • Scheduling of manpower and coordination among projects and service calls
    • Prepare reports and proposals
    • Pricing and Estimating cost of proposals
    • Mechanical systems knowledge-provide design, problem solving and cost effective solutions for clients and potential clients.
    • Gross Profit redemption-achieve planned gross profit though leadership and management of service staff.
    • Account Expansion and Sales. Understand the customer and their facilities that enhance the customer’s requirements. Promote and cross sell to promote new business and upgrading of existing agreements by instructing and directing staff to generate and report leads and sales of opportunities.
    • Works with Refrigeration and HVAC Field Technician to establish required skill sets.
    • Works as liaison between business unit and service teams to resolve issues
    • Interacts with sales to ensure smooth hand off on projects from the sales process
    • Conducts performance appraisals with service supervisory personnel to recommend merit increase, promotions, training, and disciplinary actions
    • Manages performance by monitoring service personnel effectiveness and efficiency in relation to customer service and operating plan goals
    • Maintains quality standards by ensuring effective supervision and inspecting job sites
    • Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and staff as needed
    • Administers safety and environmental program in the service area.

    Qualifications

    • Required BA Degree
    • 7 years of experience in operation of Energy Management Systems or HVAC systems and/or Temperature Controls and/or Process Control Systems  
    • Combination of education and experience, in lieu of either experience or education
    • HVAC Field Knowledge
    • Computer skills: MS Word, Excel and Outlook

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